Privacy Policy

Last Updated: October 2025

Welcome to Sitaara Gems. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through other means.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, shipping/billing address, and other contact details provided during inquiry or purchase.

Transactional Information: Details about your purchases, payment methods (processed securely by third-party gateways), and order history.

Technical Information: Browser type, device information, IP address, and cookies to improve website functionality and user experience.

2. How We Use Your Information

We use the collected data to:

  • Process and deliver your orders.
  • Communicate with you about your purchases, inquiries, and promotions.
  • Improve our website, products, and services.
  • Comply with legal obligations and prevent fraud or misuse.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data. We may share information only with:

  • Trusted third-party service providers (e.g., payment gateways, courier partners).
  • Legal authorities when required by law or court order.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. You may disable cookies through your browser settings, but some parts of the site may not function properly as a result.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent to marketing communications at any time.
  • Request details of the information we hold about you.

To exercise these rights, please contact us at privacy@sitaaragems.com